Privacy Policy
Effective Date: May 8, 2026 | Sierra Strategic Holdings LLC, DBA Sierra Commerce Solutions | Las Vegas, Nevada
1. Who We Are
Sierra Commerce Solutions is operated by Sierra Strategic Holdings LLC, a Nevada limited liability company. We provide merchant account placement and payment processing consulting services. This Privacy Policy explains how we collect, use, and protect the information you provide when you submit an application or inquiry through our website at sierracommercesolutions.com.
2. Information We Collect
When you submit an application through our contact form, we collect the following information:
- First and last name
- Email address
- Phone number
- Business name and website
- Industry or business type
- Monthly processing volume
- Current payment processor
- Services requested
- Whether you are currently accepting payments
- Whether you have previously been declined or terminated by a processor
- Any additional notes you choose to provide
We do not collect payment card numbers, Social Security numbers, or bank account information through this website.
3. How We Use Your Information
The information you submit is used solely to:
- Evaluate your application and determine potential merchant account options
- Contact you regarding your inquiry
- Maintain records of submitted applications
We do not sell, rent, or trade your personal information to any third party for marketing purposes.
4. How We Store and Share Your Information
Submitted application data is stored in the following systems:
- Email — A copy of your submission is delivered to our internal inbox via encrypted email (TLS).
- HubSpot CRM — Contact details are stored in our HubSpot account to manage follow-up communication. HubSpot's privacy practices are governed by their own Privacy Policy.
- Secure Database — Application data is stored in a password-protected MySQL database hosted on our web server.
If you proceed with a merchant account application, relevant business and processing information will be shared with acquiring banks and payment processing partners as required to complete the underwriting process. These partners are bound by their own privacy and data protection obligations.
5. Cookies and Tracking
Our website does not use tracking cookies, analytics tools, advertising pixels, or any third-party tracking technologies. No persistent cookies are stored on your device when you visit or submit a form on our site.
6. Data Retention
We retain submitted application data for as long as necessary to fulfill the purpose for which it was collected or as required by applicable law. If you would like your data removed, please contact us at the email below.
7. Your Rights
You have the right to request access to, correction of, or deletion of the personal information we hold about you. To exercise any of these rights, contact us at:
Sierra Strategic Holdings LLC
DBA Sierra Commerce Solutions
Las Vegas, Nevada
corey@sierracommercesolutions.com
We will respond to all verifiable requests within 30 days.
8. Children's Privacy
Our website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated effective date. Continued use of our website following any changes constitutes your acceptance of the revised policy.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at corey@sierracommercesolutions.com.